Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
You can create an account when checking out a purchase.
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If you need to change an order please contact us as soon as you can & we will do everything we can to help.
Please contact us to find out the status of your order.
You can save your payment details in your account. These can be edited or removed by you at any time.
Prices are shown without VAT. VAT is added at checkout.
We deliver throughout the UK. Please contact us for overseas options.
Generally separate items will be shipped in multiple packages.
If you need to swap an item
Returns and Exchanges
If you have a problem with a item please contact us to arrange a return.
If you have received the wrong item please contact us to arrange a return.
We’re really sorry that the item was damaged, please contact us to discus options.
Once we’ve agreed everything we will give you all the details you need.
The best way is to call us or drop us an email.
Please contact us as soon as you can and we’ll update the order for you.
Usually yes, please contact us to arrange this.
We’re always happy to help with any special requests. Please give us a call.